SHIPPING POLICY
Every Dom Davis order ships from Atlanta, Georgia. Here's what to expect after you check out.
Order processing
- Orders placed before 12pm EST ship the same day. Orders are processed within 24 hours before shipment.
- Processing time is separate from shipping time. Business days exclude weekends and holidays.
- During high-volume periods, including sales and promotional events, processing may take 1–3 business days.
- Certain items may require extended processing, which will be clearly noted on the product or checkout page. If processing times change, we'll let you know.
Shipping within the United States
- Domestic orders ship via UPS, USPS or FedEx, with available options shown at checkout.
- Basic shipping typically takes 2–3 business days. 1-day and 2-day shipping options are available at checkout.
- Shipping rates are calculated at checkout based on the speed you choose.
International shipping
- We ship to select countries via DHL, UPS or FedEx. Available countries, options and delivery timelines are shown at checkout.
- Duties and taxes are the responsibility of the customer and are collected upon delivery.
- We make sure all customs documentation is accurate. If delays occur in transit, our team will help review the shipment status and next steps.
Tracking
Once your order ships, you'll receive a tracking number by email. The carrier will have the most up-to-date delivery information.
Delayed, lost or stolen packages
Delivery may be affected by things outside our control, such as weather, carrier delays or routing issues. If your package appears delayed or missing, email help@domdavisofficial.com and we'll review the shipment and take next steps, including starting a carrier claim when necessary.
We are not liable for lost or stolen packages beyond an approved carrier claim. If you're unsure about delivery to your address, contact us before your order ships to require a signature.
Returns and exchanges
See our Returns & Exchanges policy.
Questions? Email help@domdavisofficial.com.
